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During this unprecedented time, we recognize the impact the novel coronavirus (COVID-19) is having on much of our daily lives. The health and safety of our employees, customers, and communities is always our top priority.

Alabama Wastewater wants to assure our customers and the communities we serve that we will continue our operations throughout the duration of this public health crisis. Our operations personnel will continue their work to keep the wastewater systems operating reliably and will be responsive to any service needs that may arise.

Any needs for service should be directed to us at 877-453-3268.

As this public health crisis continues to evolve, we will strive to keep our customers informed and work to be responsive to our customer’s and community’s needs.
You are now able to manage your account online! This includes checking your balance, viewing payment history, and making online payments. It's all part of our newly enhanced customer care section of the site. Give it a try by clicking the link below.
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• Check your balance, account history, or make a payment any time

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• Sign up for service

AWSI Terms of Service
• Everything you need to know about what to expect as a customer

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• The most common questions our customers ask

Frequently Asked Questions: General
• General questions about Alabama Wastewater

Do's and Dont's for Effluent Collection
• Adenus® Homeowner's Manual

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851 Aviation Parkway
Smyrna, TN 37167

Utility Customer Care: 888.3.ADENUS
Maintenance Hotline: 877.453.3268