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Take time to review the terms and conditions of your service, found on our customer care section of the website. This section gives a rundown of various service-related detail items as covered in your service contract and our tariff, including the new business tax imposed by the ADR.
Check it out
You are now able to manage your account online! This includes checking your balance, viewing payment history, and making online payments. It's all part of our newly enhanced customer care section of the site. Give it a try by clicking the link below.
Try it out
Did you know that, as a RME, Alabama Wastewater is regulated by the Alabama Public Service Commission on matters of tariff policy, service territory, and customer protection? Find out more about the APSC by visiting psc.state.al.us.
A piece on Adenus (our parent company) was recently aired on select TV stations across the southeast. If you missed it, you can watch it by clicking the link below.
Watch the spot

Alabama Wastewater Systems was formed in 2005 to accomodate the utility needs of the emerging decentralized wastewater industry in Alabama. Alabama Wastewater established the first standards in Alabama for professionally operating and maintaining wastewater systems through refining the technology and developing a Quality Control/Quality Assurance (QA/QC) Program. Alabama Wastewater has grown considerably since that time, reflecting the acceptance of decentralized wastewater as a viable solution in the marketplace. Alabama Wastewater is the largest decentralized wastewater utility in the state in terms of customer base, systems capacity, and service territory footprint. It is the flagship utility in the state and has created the blueprint for sustainability that many other utility districts, municipalities and service providers have since adopted. As Alabama Wastewater approaches its 8th anniversary, we are reminded of the strides our industry has made and anticipate a very bright future in the years ahead.

(pictured above): the current Adenus office on Aviation Pkwy

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851 Aviation Parkway
Smyrna, TN 37167

Customer Care: 888.4.ADENUS
Maintenance Hotline: 877.453.3268