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Take time to review the terms and conditions of your service, found on our customer care section of the website. This section gives a rundown of various service-related detail items as covered in your service contract and our tariff, including the new business tax imposed by the ADR.
Check it out
You are now able to manage your account online! This includes checking your balance, viewing payment history, and making online payments. It's all part of our newly enhanced customer care section of the site. Give it a try by clicking the link below.
Try it out
Did you know that, as a RME, Alabama Wastewater is regulated by the Alabama Public Service Commission on matters of tariff policy, service territory, and customer protection? Find out more about the APSC by visiting psc.state.al.us.
A piece on Adenus (our parent company) was recently aired on select TV stations across the southeast. If you missed it, you can watch it by clicking the link below.
Watch the spot

Three words that come to mind when describing Adenus® decentralized wastewater systems. Alabama Wastewater is the exclusive utility provider for Adenus® systems in the state of Alabama.

Alabama Wastewater is the #1 decentralized utility in Alabama in terms of customer base, systems capacity, and service territory footprint. We pride ourselves on our customer service quality and system reliability.

Browse our site to learn what we offer our customers.

Adenus® systems are comprised of an effluent collection system, secondary treatment plant, and drip dispersal. The tank in your yard settles the waste stream into three distinct layers during primary treatment:


The effluent filter ensures that only the effluent is collected from the tank and sent to the plant for processing. As the scum accumulates, it transforms into sludge and settles. The sludge is mostly consumed by the micro-organisms present in the tank.
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851 Aviation Parkway
Smyrna, TN 37167

Customer Care: 888.4.ADENUS
Maintenance Hotline: 877.669.0786